Enterprise Systems

CIS 721Spring 2011 Syllabus

Instructor

Texts

• Beginning SharePoint 2007: Building Team Solutions with MOSS 2007, Amanda Murphy and Shane Perran, Wiley Publishing, ISBN: 978-0-470-12449-9
• Harvard Business Cases: 6 Cases ($3.95 each). You can purchase and download online at: http://cb.hbsp.harvard.edu/cb/access/8027400.
• Salesforce.com tutorials and documentation available on the D2L site.
• We also use Desire to Learn: https://uwp.courses.wisconsin.edu/

Prerequisites

Programming and database experience

Overview of Course

This course exlores common enterprise systems that are used across organizations including enterprise resource planning (ERP) systems, customer relationship management systems (CRM), workflow systems, and systems that support business intelligence. Students will gain hands on experience using, designing, and customizing some of these systems; including SharePoint and Salesforce.com. In addition to applications, the class will explore system technologies and architectures that are commonly used to support enterprise systems including RFID, virtualization, web services, and cloud computing. Finally, this course will present management concepts that lead to successful selection, implementation, and use of enterprise systems.

Objectives

Students in CIS 721will be able to:

1. Relate components of an enterprise system to the common accounting cylces and business processes
2. Describe practices that lead to successful enterprise system implementation
3. Develop justifications for enterprise systems and their functions
4. Use and customize enterprise systems (e.g., Salesforce.com CRM system and SharePoint workflow)
5. Develop and implement enterprise system security
6. Develop applications that use web services
7. Describe system architectures that support enterprise systems
8. Develop data models that support enterprise systems

Assessment

Students will learn management concepts through the use of several published business cases. Class discussion and written reports will be used as the basis for assessment. The students will develop applications in SharePoint and Saleforce.com to address objectives 4-6, above. Homework and quizzes will also be used to teach and assess understanding of the objectives.

Grading Policy

Grades are assigned as follows: 93-100% A, 90-92% A-, 87-89% B+, 83-86% B, 80-82% B-, 77-79% C+, 73-76% C, 70-72% C-, 60-69% D, less than 60% F. Final grades are based on the following percentages: Programming exercises 45%, Homework and quizzes 45%, Class Participation 10%.

Outline and Course Schedule

The following outline and schedule may be changed at the discretion of the instructor. See the class D2L site for readings and assignments.

Class Participation

The class participation grade is subjective. The class participation grade is influenced by attendance, speaking in class, discussions outside of class, discussions in D2L and group evaluations.

Course Policy

Group Work on Homework Assignments

Unless homework is explicitly identified as group homework, students must complete their own homework. Copying homework is not allowed. If help is needed, the student is encouraged to ask the professor. You may also ask help from another student, but there is a fine line between "help" and completing homework for the student.

Late Homework

Homework must be turned in at the beginning of class. There is a 10% per day penalty for late homework.

Academic Misconduct

Plagerism in papers and programs (i.e., copying programs) will not be tolerated and will result in a score of zero on the paper, homework or exam. Students are subject to the university's academic misconduct policy.

Class Preparation

Read materials before class. A portion of your final grade is based on class participation.

Students With Disabilities

Any student who, because of a disabling condition, may require some special arrangements in order to meet course requirements should contact the instructor as soon as possible to make necessary accommodations. Students should present appropriate verification from Disability Services, Wyllie Hall D175.